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Service commitments:
1. On time and according to the volume according to the quality of delivery, product quality strictly in accordance with national standard GB5237-2004 called for the implementation of various technical indicators of production, each batch of manufactured products according to test data quality assurance certificate book.
2. In the use of the process such as some technical issues at my company, after receiving the notice will be given back at the first time. For my company professional staff to the scene of collaboration, I will actively cooperate with the company, be thoughtful and careful manner.
3. If there is objection to the quality of clients have complaints phenomenon, my company will adhere to the principle of customer-focused, timely communication, the proper treatment.
Service measures:
Each of the sales staff to sell products to carry out after-sales service obligations, our company has developed products specifically for this purpose after the department's responsibilities and the quality of remedial measures.
1. Sales department will be responsible for customer complaints timely feedback back to the company, the company developing solutions and services to the production sector, the implementation of after-sales service job. Quality inspection department responsible for quality inspection and supervision work, and the production department, technical department in accordance with solution, and into the tie in with the deal.
2. Timely collection of customer feedback information Products, in accordance with the views of customers, to identify the reasons for the situation analysis, proposed solutions to meet the client at the request of the fastest to solve the problem.
3. Such as product quality problems due to damage to vehicles, the company responsible for my free replacement. If other causes of product quality problem, the two parties through consultation.
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Service system
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